The Maryland Board of Public Works on Wednesday approved more than $270 million in contracts to roll out the next generation of the state’s E-ZPass tolling system.
The Maryland Transportation Authority (MDTA) said it will replacing existing toll-lane terminals, plus all of the system’s hardware and software. There will also be an overhaul of the customer service system.
Transcore was awarded a $200 million contract for the customer service center system. Kapsch TrafficCom USA won a $71.9 million contract for the tolling technology upgrade.
The contracts are for ten years and come after the MDTA has rolled out a series of efforts to improve the E-ZPass customer service. It recently launched a new mobile website and said it would improve the way it communications information about video tolling.